88hi FAQ — all your questions answered in one place

Signing up at 88hi takes just 2–3 minutes. Simply enter your mobile number or email, verify via OTP, and your account is ready. You can log in and make a deposit straight away. KYC can be submitted separately at a later time.

On the login page, click "Forgot Password?" An OTP will be sent to your registered mobile number or email. Once verified, you can set a new password. The whole process takes under 2 minutes. If you still have trouble, reach out via live chat.

No. Under 88hi's rules, each person may hold only one account. Attempting to open multiple accounts may result in all accounts being suspended and balances forfeited. If you have an issue, please contact support.

The minimum deposit at 88hi is just BDT 300. This is significantly lower than most betting platforms in Bangladesh, making it easy for newcomers to get started. The maximum limit depends on your account tier and payment method.

Most withdrawal requests at 88hi are processed within 15–30 minutes. If KYC verification is pending or it is your first withdrawal, it may take up to 24 hours. bKash and Nagad are generally the fastest options.

88hi generally does not charge any processing fee on withdrawals. However, your payment provider (bKash, Nagad, or bank) may apply their own transaction charges as part of their own policies.

Wait 30 minutes first. If the deposit still has not arrived, contact live chat support with the transaction ID and a screenshot. Our team will verify and resolve it promptly.

A wagering requirement is the number of times you must bet the bonus amount before it can be withdrawn. For example, a BDT 1,000 bonus with a 10x wagering requirement means you need to place BDT 10,000 in bets before the bonus converts to withdrawable cash. Terms vary by offer.

The 88hi cashback program returns a set percentage of your net losses over a specific period (typically weekly). Cashback is credited directly to your account and can be withdrawn with low wagering requirements.

Yes, most bonuses have a set expiry period — typically 7 to 30 days. If the wagering requirements are not met within that time, the bonus balance will be forfeited. So once you claim a bonus, make sure to start using it promptly.

Live betting means placing bets in real time while a match is in progress. Odds change continuously and update with the flow of the event. Just log in, head to the Sports section, and you can bet directly on ongoing matches.

Once a bet is confirmed, it generally cannot be cancelled. However, if a match is called off or an event is suspended for unforeseen reasons, your stake will be refunded automatically. For any unusual circumstances, please contact support.

Accumulated VIP points can be redeemed for bonus cash, free bets, or special rewards. Higher tiers unlock a personal account manager, faster withdrawals, and access to exclusive events.

After logging in, go to Account Settings and enable 2FA under the "Security" option. An OTP will be sent to your mobile — you'll need to enter this code every time you log in. Keeping 2FA active significantly improves your account security.

The 88hi support team is available 24/7. Click the live chat button at the bottom right of the platform for instant assistance. You can also reach us by email at [email protected].

88hi believes betting is for entertainment, not addiction. We offer deposit limits, session time limits, and self-exclusion options. To learn more, Responsible Gaming Read the page.