88hi Privacy Policy — Our Commitment to Protecting Your Data

1 Introduction

88hi is one of Bangladesh's most trusted online gaming and betting platforms. We believe your personal data belongs to you. Protecting it is our responsibility — not just as a legal obligation, but because we are committed to an honest relationship with you.

This Privacy Policy explains what information 88hi collects, why it is collected, how it is stored, and under what circumstances it may be shared with third parties. This policy applies to the 88hi website, mobile app, and all related services.

If you have any questions or need help understanding any part of this policy, our support team is available 24/7 to assist you.

2 What Information We Collect

88hi collects information in several ways. The types of data collected are detailed below:

We only collect information that is necessary to provide our services. Collecting unnecessary or excessive data is against our policy.

3 Use of Data

88hi uses your information for the following purposes:

• Account Management: Your identity information is used for registration, login, and account verification.
• Payment Processing: Financial details are required to process deposits and send withdrawals.
• KYC Verification: Identity verification is carried out to prevent money laundering and meet legal compliance requirements.
• Customer Support: Your contact information is used to resolve issues and provide support.
• Promotions & Bonuses: Activity data is used to send you relevant and personalised offers.
• Security Monitoring: Technical data is analysed to detect fraudulent or suspicious activity.
• Service Improvement: User experience is analyzed to improve the quality of the platform.

4 Data Sharing

88hi does not generally share your information with third parties. However, sharing may occur in the following limited circumstances:

• Payment Providers: Only the necessary information is shared to complete bKash, Nagad, Rocket, or bank transactions.
• Legal Authorities: Limited data may be disclosed in response to lawful orders from government or regulatory bodies.
• Technology Partners: Contracted technology service providers may access certain data to operate the platform — they are equally bound by the same privacy policy.
• Fraud Prevention: If organized fraud or money laundering is detected, the relevant authorities may be notified.

Outside of the above circumstances, your information is never shared without your consent.

5 Cookie Policy

Cookies are used on the 88hi website and app. Cookies are small text files stored on your device that help us improve the quality of our services.

• Essential Cookies: These are essential for maintaining your login session and keeping the site secure — the site cannot function without them.
• Performance Cookies: Page usage is analysed to identify the most visited sections and improve our services accordingly.
• Functionality Cookies: Used to remember your preferences such as language and timezone.

6 Data Security

88hi uses multiple layers of security to protect your information:

• All data is transmitted using 256-bit SSL/TLS encryption.
• Stored data is protected with AES-256 encryption.
• Regular security audits and penetration testing are conducted.
• Two-factor authentication (2FA) is available for your account.
• Firewalls and intrusion detection systems are in place to prevent unauthorized access to our servers.
• Employee access to data is strictly controlled — only departments with a genuine need are granted access.

Keep in mind, however, that no online platform can guarantee 100% security. Always use a strong password and never share it with anyone.

7 Your Rights

Under the 88hi Privacy Policy, you have the following rights:

• Right to Know: You can find out what information we hold about you.
• Right to Rectification: You may request correction of any inaccurate data.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Objection to Processing: You may object to the use of your data for specific purposes.
• Data Portability: You may request a copy of the data we hold about you.
• Marketing Opt-Out: You can opt out of promotional emails or messages at any time.

To exercise any of these rights, please contact our support team. We typically respond within 30 business days.

8 Data Retention

88hi does not retain your data longer than necessary. Our standard data retention policy is outlined below:

• Account information is retained for up to 5 years after account closure.
• Financial transaction records are retained for up to 7 years as required by law.
• Customer support conversations are retained for up to 2 years.
• Technical logs are retained for a maximum of 1 year.

Once the retention period expires, data is securely and permanently deleted.

9 Minor's Privacy

88hi strictly does not provide services to anyone under 18. Our platform is for adults only.

Age is verified at the point of registration. If an account is found to belong to a minor, it will be immediately closed and all associated data will be deleted.

If you become aware that a minor is using 88hi, please notify our support team immediately.

10 Policy Changes

88hi reserves the right to update this Privacy Policy at any time. When changes are made, the date at the top of the page will be updated, and registered users will be notified by email for any significant changes.

Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend visiting this page regularly.

11 Contact

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: